crex Support: Official contact center

Get direct assistance from Dhaka crex Contact, crex Help, and crex Login for quick directions

Download APK View login help
crex help desk

crex Contact in 4 offices

This page has 4 offices and 3 contact channels

Dhaka Head Office

Address: Banani, Dhaka-1213

Hours: 10am to 7pm

See: account, login, general help

Chittagong Branch

Address: Agrabad Commercial Area

Hours: 10am to 6pm

See: app, device, issue verification

Sylhet Desk

Address: Zinda Bazar, Sylhet

Hours: 12pm to 8pm

See: email, notices, help center

Khulna Desk

Address: KDA Avenue, Khulna

Hours: 9am to 5pm

See: feedback, information, quick follow-up

crex Help's 3 channels

Help available through 3 channels, fewer

Email support

Reply within 24 hours

Account, APK, and crex App questions go here

Enter subject, send screenshot, work will be easier

Chat support

Fast reply, usually in minutes

Questions related to bKash, Nagad, Rocket are handled

Dhaka users chat more in the evening

Phone support

Urgent matters are prioritized

Login, OTP, and device verification are fast

Calls from remote areas also come through

Help center: Start in 3 steps

In 3 steps reach the right department

1. Choose topic

Choose login, app, or contact

2. Enter information

Name, number, and briefly describe the issue

3. Get solution

Support team follows up quickly

5 questions about crex Contact

Answers to common questions are here

When is crex Support available?

Direct answers during office hours

Chat and email both are available

Dhaka office location

Main desk in Banani

Kept on the specified address page

Get help about bKash, Nagad, Rocket?

Yes, payment questions are taken.

Provide transaction number; it is matched quickly.

If there is a problem with the crex

Send screenshots and device model.

Support team checks setup.

Is personal information safe?

Yes, information is taken via verified channels.

No unnecessary data is requested.

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